Thank you for your continued support of Cohana.
We would like to ask for your cooperation in taking a brief survey to help us provide better products and services to you.
All respondents will receive a 500 yen discount coupon for use in our online store!
Estimated time: 3 minutes
Fields marked with “※必須” are required.
1. Country of residence ※ 必須
2. Please select your gender. ※ 必須
3. Please select your age group. ※ 必須
4. What kinds of crafts do you do? ※ 必須
5. How long have you been using Cohana products? ※ 必須
6. What is your purpose for purchasing or considering Cohana products? ※ 必須
7. What are your reasons for choosing or considering Cohana products? ※ 必須
8. Are you satisfied with Cohana products? ※ 必須
9. If you answered "Dissatisfied" or "Very dissatisfied" to <Q8>,
10. Which Cohana products do you collect or would like to collect? ※ 必須
11. Which Cohana product categories would you like to see in future products? ※ 必須
12. If you are ever hesitant to purchase Cohana products, what might be the reasons? ※ 必須
13. How did you first learn about Cohana products? ※ 必須
14. Whose opinions do you consider when purchasing Cohana products? ※ 必須
15. How often do you visit the Cohana Online Store? ※ 必須
16. What prompted you to revisit the Cohana online store? ※ 必須
17. Which parts of the Cohana Online Store do you find difficult to use or navigate? ※ 必須
18. What information is difficult to find in the Cohana online store? ※ 必須
19. Have you ever contacted our Customer Support Team? ※ 必須
20. If you answered "Yes" to <Q19>,
21. If you answered "Yes" to <Q19>,
22. Which social media platforms do you use most frequently? ※ 必須
23. Have you ever posted about Cohana products on your social media? ※ 必須
24. Would you be willing to participate in an online interview? ※ 必須
25. How likely are you to recommend Cohana to your family and friends? ※ 必須
26. Please feel free to share any feedback or areas for improvement regarding your experience with us.